The Company offers a variety of trekking, peak climbing, mountaineering expedition, and tour services through its website (everestsherpaexpedition.com).

Our Terms & Conditions contain legal obligations, we encourage you to read them carefully. They form the basis on which bookings are accepted by the Company.

Inquire, Booking & Payment Details

1. You can make further queries about your desired trip through the “Get a Quote” form available on each trip detail page, we will reply to you within 24 hours with the best possible answer, and the rest of the communication will be through our official mail info@everestsherpaexpedition.com.
2. To make confirmation of the booking, you need to make a non-refundable deposit prior to your departure date (the prior deposit and amount required to pay will notify you through our official mail because it depends on the season, and the nature of the trip you have chosen).
3. You can pay non-refundable deposit via wire transfer to our company bank account. Or any payment method that is easy for you. For our banking details see the Bank Details section.
4. The service charge taken by Bank or service provider during the money transfer whether that is wire transfer or credit card use will be your liability.
5. The rest amount of the trip needs to pay upon your arrival in Kathmandu before the departure date.
6. If you are not able to pay the due amount before your trip departure will be treated as the cancellation of the trip.
7. Unforeseen situations like domestic flight delays, bad weather, and natural disasters causing trip delays are not our responsibilities and additional personal expenses will not be covered by us.

Payment Refunds & Cancellations

1. If the trip is cancelled 45 days before the trip start, 50% of the deposited amount will be charged, but if the trip is postponed for some other date within 1 year time period, no charge will be made.
2. If the trip is cancelled two weeks before the departure date, No refund will be made.
3. If you are not able to continue your trip once it begins because of health or another other situation, no refund will be made.
4. Trip cancellation because of an unforeseen situation like bad weather, we will assist you to follow other trips because most of the thing required for the trip has already been purchased, and making a refund for such thing is not possible therefore by mutual understanding, a certain percentage of amount will be refunded.

Only Staff Insurance

1. Our company is responsible to make proper insurance (accident and medical insurance) for all the field staff including guide, cook, Sherpa, kitchen staff, and porters.
2. We are not responsible for any type of insurance for the clients, therefore, we would like to suggest you to make proper insurance before you travel. If you need to know further about this you can contact us at info@everestsherpaexpedition.com

Disclaimer

1. Our field leader and guide of the company have full rights to make decisions on changing the trip routes, and walking hours to make your trip comfortable and secure because of bad weather, and health-related issues.
2. Everest Sherpa Expedition Pvt. Ltd. Can cancel any fixed departure but we will notify you prior to one month. The cancellation of the trip can be because of bad weather, natural disaster, or insufficient group size, all the deposit will be refunded in this case.
3. It is your responsibility to take care of your valuable belongings in a safe place, if anything went wrong because of your carelessness, we are not responsible for such cases.
4. Activities like Trekking, peak climbing, and mountaineering in the remote area could have high levels of risk, if anything goes wrong like serious injuries or death (very rare case), the company is not responsible which is beyond anyone’s hands.